DESTINATION PERFORMANCE REPORT

Welcome to your new residence. Thank you for the questionnaire you have completed at uplift which now forms part of our performance analysis. To enable us to continue to update our records and provide clients with the very best service, once again we seek your cooperation to complete the short questionnaire below. Your response is very valuable in making sure your move was completed to your full satisfaction.

PLEASE RECORD YOUR MOVE DETAILS BELOW 

Your Name:                                               MIM Reference Nbr:         Consultant:  

                

Origin:                                                        Destination:

               

PLEASE RATE THE FOLLOWING QUESTIONS AND ADD ANY COMMENTS

How do you rate our destination agent/branch - keeping you informed of arrival date, clearance and delivery dates?

Excellent    Good    Average    Poor          

The cooperation, politeness and service extended by the destination agent/branch was...

Excellent    Good    Average    Poor           

The organisation and efficiency of the delivery crew was...

Excellent    Good    Average    Poor           

How would you assess your overall move from door to door?

Excellent    Good    Average    Poor           

PLEASE INDICATE YES OR NO FOR THE FOLLOWING QUESTIONS AND ADD ANY COMMENTS

Did you receive your goods at the expected time given?

Yes            No                                                           

Did any delay occur because of reasons beyond our control?

Yes            No                                                           

Did the delivery crew unpack and set up as you required?

Yes            No                                                           

Did you receive your goods in the same condition as they were picked up?

Yes            No                                                           

Did the delivery crew note damages on the inventory form before you signed?

Yes            No                                                           

Was there any debris or empty cartons left behind for collection?

Yes            No                                                           

Now that your move is complete and given another occasion, would you use our services again and recommend us to others?

Yes            No                                                           

 

WE THANK YOU FOR TAKING THE TIME TO COMPLETE THIS QUESTIONNAIRE. TO FORWARD TO MOVEMENTS INTERNATIONAL, PLEASE CLICK ON THE SUBMIT BUTTON BELOW. TO REDO THE QUESTIONNAIRE CLICK RESET.

 


Copyright © 2003 Movements International Movers.  All rights reserved.
Revised: August 30, 2007