Origin PERFORMANCE REPORT

Thank you for allowing Movements International Movers to be of service to you. As our valued client, we take interest in what you have to say. 'WE CARE' because 'YOU CARE'. The best measure of our performance comes from YOU! May we take a moment of your time to complete the questionnaire. This will assist us greatly in assessing and improving the quality of our service.

PLEASE RECORD YOUR MOVE DETAILS BELOW 

Your Name:                                              MIM Reference Nbr:          Consultant:    

                  

Origin                                                        Destination:

               

PLEASE RATE THE FOLLOWING QUESTIONS AND ADD ANY COMMENTS

Our response to your initial enquiry was...

Excellent    Good    Average    Poor           

Our consultant was polite and informative...

Excellent    Good    Average    Poor           

The presentation of our written quotation was...

Excellent    Good    Average    Poor           

The written quotation was precise and easy to follow...

Excellent    Good    Average    Poor           

The organisation and efficiency of our uplift crew was...

Excellent    Good    Average    Poor           

The manners and presentation of our uplift crew was...

Excellent    Good    Average    Poor           

The packing and wrapping of your personal effects was...

Excellent    Good    Average    Poor           

You would rate our overall uplift service as...

Excellent    Good    Average    Poor           

PLEASE INDICATE YES OR NO FOR THE FOLLOWING QUESTIONS AND ADD ANY COMMENTS

Was an uplift time advised to you?

Yes            No                                                          

Did our uplift crew arrive at the appointed time?

Yes            No                                                          

Did you have additional items outside the original quotation?

Yes            No                                                          

Did the uplift crew fulfil the method of wrapping and packing advised by the sales consultant?

Yes            No                                                          

Did you receive a copy of the signed inventory stating the condition of your goods?

Yes            No                                                          

Did you check the residence before signing the inventory stating that all goods were removed.

Yes            No                                                          

Now that your move is complete and given another occasion, would you use our services again and recommend our services to others?

Yes            No                                                          

 

WE THANK YOU FOR TAKING THE TIME TO COMPLETE THIS QUESTIONNAIRE. TO FORWARD TO MOVEMENTS INTERNATIONAL, PLEASE CLICK ON THE SUBMIT BUTTON BELOW. TO REDO THE QUESTIONNAIRE CLICK RESET.

    


              Copyright © 2003 Movements International Movers.  All rights reserved.
Revised: August 30, 2007